Common Questions About TurfGlo Services & Artificial Turf Maintenance

Yes — power brushing significantly improves the appearance of flattened artificial turf by lifting blades and removing embedded debris, moss, weeds, and compacted material. Furniture, play equipment, and bins can also weigh turf down.

Our brushing process:

Lifts compacted fibres
Dislodges debris and surface growth
Improves turf drainage and appearance
However, the result is not permanent. In high-traffic areas, blades may eventually settle again. Regular brushing and mindful turf use help prolong the lifted effect.

Yes — during installation, infill is typically applied to fill 30–50% of the turf fibre height, depending on the product. This helps:

Support blades and reduce matting
Anchor turf in place
Enhance drainage and durability
If installed correctly, infill rarely needs topping up. Power brushing usually restores turf condition without needing additional infill.

For best results:

Every 2–4 weeks for pet-heavy or high-traffic areas
Monthly for moderate use
After rain or strong odours, to refresh and sanitise
Immediately after organic spills or pet accidents
TurfGlo Enzyme™ breaks down odour-causing bacteria and organic matter between professional cleans. It’s ideal for maintaining turf freshness with minimal effort.

We recommend:

Every 3 months for pet areas or high-traffic zones
Every 6 months for low-use turf
Monthly or quarterly for commercial or child care clients
Regular cleaning prevents odours, bacteria build-up, and long-term wear.

No. Our process does not rely on infill. If your turf already has infill, we’ll assess its condition and provide recommendations. In most cases, brushing is enough to restore structure and appearance.

ATP testing is an optional surface hygiene test used in high-sensitivity environments like child care centres or pet facilities. It measures organic residue to confirm professional sanitation.

Yes — our services and products are biodegradable, non-toxic, and child/pet safe. No harsh chemicals or artificial masking agents are used.

Turf is usually safe to use again within 1–2 hours, once it has dried. The surface may be slippery immediately after cleaning, so allow time to dry fully before resuming use.

Yes — we offer TurfGlo Enzyme™ as a DIY product for light maintenance. For odour-heavy or compacted areas, we recommend professional cleaning.

Yes. We offer:

Quarterly or bi-monthly plans for residential clients
Monthly or customised plans for commercial, pet care, and child care clients

Yes — most services can proceed in cooler or damp conditions. If heavy rain interferes, we’ll reschedule promptly.

We currently operate in Melbourne and Brisbane. If you're outside these zones, please contact us — we may be able to assist or refer you.

Our treatments eliminate odour-causing bacteria and organic matter at the source. However, in pet-heavy areas, ongoing maintenance is essential. Most clients notice a dramatic improvement after the first service.

Yes — we clean turf on balconies, rooftops, patios, and tight-access spaces.

Note: A water tap and drain access are required on-site to manage run-off safely.

Yes — power brushing removes light moss, weeds, and organic build-up. For deeper weed penetration or regrowth issues, we can advise on next steps.

Yes — once the turf is dry (typically within 1–2 hours), it’s safe for pets. A simple hand-check is all you need before letting them back on.

Yes — we offer tailored service plans for:

Child care centres
Schools and playgrounds
Pet day cares and commercial turf sites
ATP testing and compliance documentation available upon request.